It is exciting to see a sales manager doing all the right things – with great results.
This is what happened:
I was invited to teach a two-day sales training seminar and the manager decided to sit with the reps during both days.
This does not always happen, so I wasn’t sure how comfortable the sales reps would feel, with their manager being in the conference room during every part of the training.
… it turned out to be very successful because while actively participating in the seminar, he offered constructive criticism during role play and never failed to praise positive performances.
He specifically pointed out what worked well, focusing on situations where effective techniques had been used by certain sales reps to win over hard-to-get prospects.
At this company there is an unusually low turnover rate among sales people.
Five Reasons why This Business Keeps Good Employees
- They include employees in goal-setting activities and regularly communicate the company’s sales goals and objectives.
- They motivate reps with sales contests and a good compensation plan.
- This company shows they care about the company’s and employee’s success by providing sales training on a regular basis.
- The sales manager has earned the respect of the sales reps by being a team player with a supportive attitude.
- The owner of this company understands the importance of keeping his internal customers (employees) happy.This sales team achieved an amazing 30% increase in sales during the two months following the seminar. When I complimented the sales manager on his success, he gave the credit to his “talented and hard-working sales team.”
That’s a smart manager – and a successful business.