He Persisted

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alejandro-escamilla-LNRyGwIJr5c-unsplashThe key of persistence opens all doors closed by resistance.”  – John Di Lemme

First:

Thanks so much to everyone who let me know that one important website was not working correctly.

I am truly grateful.

Thanks especially to Chad in Minneapolis who tried – persistently – to purchase my e-books on this page.

What Happened?

The page was not working the way it was supposed to work. He kept getting an error message when he tried to buy an e-book :-(

Chad tried again. This time another page.  And another. Same annoying error message.

Did he give up?

No.  He was persistent.

Chad sent me an email (annbarr@annbarr.com) to let me know there was a problem.
A BIG problem.

What To Do?

I contacted customer service for that website and – they were not surprised.  WHAT?

Yes, they were aware of the problem and were working to fix it.

Okay. Great. Thanks for letting me (the customer) know about the problem!

Good News

Whew. The site is finally fixed. Yay!

Actually fixed after I spent two hours past Midnight on Wednesday doing my part to resolve the issue.

Result?

You can now order one of my e-books or more than one on this website. Just scroll down past my photo and welcome message.

Thanks again to Chad for being persistent and for contacting me when he encountered the annoying error messages.

He ended up purchasing five of my e-books!

“Talent is nothing without persistence.” – Dean Crawford

Thanks for reading – here’s wishing you an awesome and persistent day!

Ann
PS. If you experience a problem ordering one of my e-books, please send me an email: annbarr@annbarr.com

 

 

4 Easy Ways to Beat the Competition

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hannah-busing-ff5K3-kYPHA-unsplashRita called when I was ready to place a large order.

The phones were busy and I was in a hurry.

The fax machines were spitting out tempting advertisements.

But when Rita called I always listened.

Why?

Because when I was very new at the job she always had an answer for any question I asked.

We sold a variety of products, so there was much to learn.

She outsold her competition because of four reasons:

1.) Rita offered to help with any question I had

2.) She was never in a hurry to “get the sale.”

3.) Rita differentiated herself without trashing the competition

4.) She always attached value to her products and service

This is important

Research has found that 82% of salespeople fail to differentiate themselves from competition!

Result?

They either:

     * Fail to sell value, or

     * Don’t get their price, or

     * Lose the business

Ask yourself these questions:

  • In what ways is your company different- in  a good way – from your competition?
  • What are your company’s strengths?
  • What does your company offer or provide that your competitors do not?

    When you talk with prospects and clients, let them know what they get (what’s in it for them) when they buy from you (if true) :
     
  • Top quality products
  • Ease of ordering
  • Personal service
  • Product knowledge
  • Fast delivery
  • Locally-owned business

 And don’t forget about you. They get YOU!

Thanks for reading – here’s wishing you a spectacular day!

Ann

PS – you will learn unique ways to outsell your competition in my e-Course

Interested? Send me an email: annbarr@annbarr.com and I’ll answer any question you want to ask.
and
PPS – your BTA educational discount applies for this course!

 

You Are Awesome

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mohamed-nohassi-odxB5oIG_iA-unsplashHave you thought about this?

There are things you do for clients that are truly exceptional.

It might be the results.

It might be the experience.

If you’re truly extraordinary it’s both.

I’m talking about the experience that YOU cause to happen.

In other words… 

 …sometimes we get so used to doing what we do…

 That we forget that we just delivered AWESOME to someone.

This is important

Don’t ever get so caught up in the transactions that you forget about the exceptional solutions that you and your products and services create.

And if by chance you can’t see the solutions and the awesome…

Chances are that person you’re trying to convince to buy from you won’t either!

Even if it’s something that seems ordinary…

like office supplies or copiers, you can cause the buying experience to be extraordinary and even unforgettable.

Your industry knowledge and your positive attitude makes all the difference.

Want an exceptional way to express your awesomeness to your clients?

Join my one-to-one e-Course!

Thanks for reading – here’s wishing you an exceptional day!

– Ann
PS – Curious about the e-Course? Send me an email: annbarr@annbarr.com and I’ll answer any question you want to ask.
PPS – Good news: Your BTA Educational discount can be applied for this course!

 

This Should Never Happen to You

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sad-status-1691593_640 (1)You spent hours working on exactly the right introductory statement, using attention-getting words – even Positive Power Words.

You set aside time to make that first important cold call. You made the call and then – the prospect hung up on you!

The best way to make sure that doesn’t happen again is by being part of our one-to-one e-Course.

Even if you are like Kevin, who thought he was not cut out for sales
(he actually is VERY good at sales) you may have talents and skills
you are not aware of.

Or you may be someone…

… like Marie Grace, who realized she needed more self
confidence. After completing the e-Course she wrote this:

“Ann, during your e-Course I have gotten more confidence in speaking
and relaying to people the information I need in order for me to help
them. People seem to respond and open up to me with more information.
Thank you!”

Marie Grace Dace, Account Executive
Maunakea Integrated Solutions
Honolulu, Hawaii

Here’s what to do…

…if you’re interested in the course or have questions, phone me at 757.463.0924 or email annbarr@annbarr.com.

Thanks for reading – here’s wishing you an exceptional day!

- Ann
PS – You can get the (no obligation) registration form for the e-Course on this page

PPS – Good news: Your BTA Educational discount can be applied for this course!

3 Compelling Questions

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emily-morter-8xAA0f9yQnE-unsplashYou already know that asking the right questions will uncover needs and help to guide the conversation.

But -

When you’re talking with a prospect who is reluctant to give you the critical information to move forward -

How do you find out what’s REALLY important to your prospect?

Ask a compelling “high-gain” question, like

1.) “What is the ONE thing you would change…”

Or -

2.) “What is your greatest concern…”

This is Important

It might be difficult, but; stay silent until she answers your question.  

Then there is the third compelling high-gain question.

Let’s say the prospect is considering the purchase of a new copy machine.

To get her honest opinion of her current copier, question #3 works. Really works.

Compelling question #3

3.) “On a scale of one to 10 with 10 being the best, how would you rate your current copier?”

After you hear the answer, ask this question:

“What would it take to make the copier a 10?”

(And now it is critical to remain silent until after you hear the answer.)

The answer will let you know how you can earn the sale.

 

Thanks for reading – here’s wishing you a beautiful day!

Ann

PS – You will get more profit-producing ideas for your unique situation in my one-to-one 4 week once-a-week e-Course with personal coaching and sales training. To find out if this course is a good fit for your situation, send me an email: annbarr@annbarr.com and I’ll answer any question you want to ask,

Interested?  Use this registration form and email to me annbarr@annbarr.com when completed.

PPS – Good news: You can apply your BTA Membership discount for this course!

PPPS - If you know a friendly, positive person who feels s/he is not cut out for a sales position (but you disagree) please forward this post to her or him.

 

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