Private Coaching

I’ve helped thousands of customer service and sales people in the U.S. and Canada gain more trust in the eyes of their prospects and increase sales. Why do I do this?

Because I remember struggling through those days, weeks and months in my first sales career.

Years ago, after being hired for my first sales job I knew I would be required to make cold calls.

A terrifying thought at the time.

The first day I was scheduled to make pro-active cold phone calls, the manager sat next to me, listening to every word I spoke.

Was I nervous?


I still remember the feeling of butterflies in my stomach and sweaty palms while I was dialing the phone.

I wasn’t sure I would be able to speak.

Somehow I made it through that first call.

With practice and through trial and error, my confidence and sales increased and I became the manager of my department – a department that had a higher employee retention rate than any other department in the company.

This is the reason I do what I do.

I love helping new customer service and sales reps through the process of making pro-active outbound calls that produce positive results. I am passionate about working with experienced sales people who want to build trust and eliminate rejection during telesales calls.

Does it work? Read what clients say about working with me.

It can be frustrating and stressful to begin making phone calls to strangers, especially when we think we might be rejected.

But think about this:

If you are experiencing rejection on your sales calls, you will learn that it’s probably not your fault.

It might be the fault of the selling approach that you are using.

Some people call it telephone marketing or worse: “telemarketing.”

I like to call it “connecting with your future loyal clients” because . . .

. . . making cold calls does not have to be a painful and frustrating experience.

It can be a smart way to build credibility with future clients + increasing your sales and profits. Yes, really.

Intelligently crafted opening statements let people know how you can help them without turning them off and making them want to reject you and hang up.

A well-developed introductory statement attracts interest and attention and gives you credibility – without making you feel sleazy.

To find out if my coaching and training fits with your situation, call me at 757.463.0924 or send me an email and I’ll reply to you as soon as possible. I look forward to hearing from you!