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If Only

November 2, 2016 by Ann Barr

any-questionsIf only prospects could just listen to you talk about your amazing products and services and then – place an order : )

That would be sooo nice, and would make your day so much easier.

Too bad it doesn’t usually happen that way.

Depending on your prospect’s needs, situation and budget, there are almost always objections, or . . .

. . . just questions that sound like objections, so:

How Do You Prepare?

It’s easy to say: “Know your product.”

Of course, we need to know our products.

Just as important:

HOW does your product make the prospect’s lives better or easier?

And then:

Think about the best way to ask the questions that will get to the heart of the prospect’s needs or wants.

And how to find out why they are hesitating.

Ask Yourself These Questions

  • Are they afraid to place an order because . . .
  •  . . . they are not sure if the service will be dependable?

or

  • They are not sure if your product will meet their needs?

or

  • Is it fear of changing vendors?

Here’s What to Do

Before you make your next call, write down the objections you hear most often.

Next to these objections, write down what the prospect may be thinking, based on the examples listed above.

Then, write down your response to what you feel the prospect may really be thinking.

You’ll find that the responses you write for what they may be thinking will also work for the objections they give you.

When you hear “I’m happy with my current vendor,” Imagine they are saying “Why should I change?”

Prepare your reasons why other prospects have switched over to your company and the benefits they have found after becoming one of your customers.

You Can “Shorten the Sales Cycle”

     “Ann, after being part of your e-Course, I now have better decision making, better control of meetings and handling objections to shorten the sales cycle. Thank you!”

Norman Deane, Senior Office Solutions Specialist
Repro Products, Smyrna, Georgia

More very nice testimonials on this page.

You are invited to join me for the next private one-to-one e-Course and you can

  • Learn how to create your own unique opening statement that gets attention, interest – and avoids rejection.
  • Use authentic words that will cause the customer to trust you and understand that you are there to help her rather than “just get the sale.”
  • Find out exactly how to create trust during the first call.
  • Discover specific questions to ask the prospect that will motivate her to think – and share important information you need, to move forward with the sale.

And much, much more.

Important: If you know someone who believes a sales career is not right for him or her – but you disagree – please forward this post to him – or her.

The next e-Course begins on Wednesday.

If you are ready to begin reaching more decision makers and closing more sales, send me an email: annbarr@annbarr.com  – I’d love to hear from you!

Thanks for reading – here’s wishing you a beautiful day!

Ann

PS: Good News: Your BTA Educational Discount applies for this course!

Filed Under: Blog, Sales, Sales Training Tagged With: Asking the right questions, BTA member discounts, How to handle objections, Shorten the sales cycle

How to Win the Sale and Keep the Customer

August 6, 2016 by Ann Barr

questions-who-what-when-howThe prospect seems ready to buy.

The sale is just about complete.

Almost.

But it seems there is more than one decision maker involved, (Gulp.)

Where to go from here?

Qualify Prospect’s Decision-Making Process

  • “How many people would ultimately be involved in making a decision to proceed?” – or
  • “Who else besides you would be involved in the decision-making process?”

Find out the Time Frame

“When you are making a decision of this kind, what is the procedure you typically go through and how long does it take?”

These questions are on page 54 of my newly updated 115-page e-book “How to Win the Sale and Keep the Customer.”

Here’s what else you’ll get in “How to Win the Sale & Keep the Customer”

Step-by-step telephone sales scripts, copy-and-paste marketing letters, sales-building voice mail and email messages, examples of attention-getting opening statements, worksheets, action plans & much more.

(PLUS a Thank-you gift of Week One of my e-Course when you purchase this e-book by Midnight tonight!)

Included in How to Win the Sale and Keep the Customer –

  • The best way to pave the way for a cold call – page 3
  • Cold-call script examples – pages 22, 28 & 29
  • 16 Positive Power words to guarantee return calls after leaving a voice mail message – page 31
  • Turn-off words NOT to use – page 32
  • 9 ways to handle the most frequently-heard objections – pages 35 through 46
  • The 3-letter word never to use – page 48
  • 10 ways to ask for the sale – pages 51 & 52
  • 6 words + scripts to use in a follow-up call to move the sale forward – page 73, 74
  • 3 questions NOT to ask during a follow-up call – page 73winthesale
  • Follow-up call script examples & letters – pages 74, 75 & 76
  • Voice mail script examples & worksheets – pages 81 through 84
  • 6 tips to motivate yourself – page 90
  • 12 critical ingredients for successful emails – pages 97 & 98
  • Scripts & letters to win back lost customers – pages 112, 113 & 114
    .
    You can download this sales-building e-book for just $6.97 !
    .
    CLICK HERE to buy now!
    .

Filed Under: Blog, Sales Tagged With: decision maker, find out time frame, how to keep the customer, how to win the sale, Shorten the sales cycle, targeted questions

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Virginia Beach, VA
757.463.0924

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