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7 Words That Won the Sale by Email

August 24, 2015 by Ann Barr

typing-hands-keyboardThis is what happened:

The grass was growing taller in my front yard.

The weeds were everywhere.

Not a pretty sight.

Then the rain started falling . . . softly at first with a soothing pitter-patter sound against the windows, but soon turned into a very loud thunderstorm that frightened my cat Zoey.

The rainstorm cooled the temperature down, which was a relief after five straight sweltering days of 90 degree hot and humid weather.

But the cooling rain resulted in taller grass and more weeds.

My lawn looked worse than ever.

Most of my neighbors cut their own grass, but I don’t own a lawn mower. . . and don’t want to.

And that’s not all.

The person who cut the grass and took care of my lawn for 10 years had moved to another state.

I searched the Internet for a local lawn maintenance service and found Thumbtack.com with the headline: “A local pro for every project.”

Sounded good, so might as well give it a try.

I filled in the form with my name, email address, plus the service I was looking for and then submitted the information.

Within an hour, four bids from local lawn care services arrived by email.

All were pretty much alike with services I needed and references, plus prices.

There were good “before and after” photos of pretty green grass and colorful flowers.

Hmm . . . how to decide?

But the decision became easier because . . .

. . . one email stood out from the others with words that grabbed my attention.

I obviously had a need, and these seven words in one email jumped out:

“We can do it anytime on Thursday.”

Great!  We exchanged emails and a phone call.  I hired them.

Funny thing about words in emails.

Emails can be creative.

They can help or hurt or just be boring.

The words in emails can lose a sale or win a sale.

This email definitely won the sale with 7 important words: “We can do it anytime on Thursday.”

The price for this service was higher than what I had been paying for 10 years 🙁

But I needed to have my grass cut – soon – and this company said they could fill the need.

They did the job very well.  They have a new client.

Are you looking to send persuasive marketing emails to prospects and customers?

You can get a sales-building e-book with 63 time-saving pre-written copy and paste business + marketing letters and emails on this page.

Thanks for reading – here’s wishing you a safe and healthy day!

Ann

Filed Under: Blog, Sales Tagged With: creative emails, email, fill a need and win a client, words that matter, words that win the sale

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